Frequently Asked Questions

We create e-commerce solutions deeply integrated into the client's business logic. Our projects implement the full cycle – from product cards, catalogs, payments to personal accounts and loyalty programs.

For example, for an international brand, we built a platform with a personal account, payments, bonus program, and analytics collection. For a major film festival – an online and offline ticket sales system with schedules, admin panel, and integration with cash registers and ticket scanners. Such solutions allow not just selling, but fully managing the e-commerce ecosystem.

More about e-commerce solutions

It depends on the task. If you need to quickly launch online sales, we take a ready-made CMS or platform that can be adapted with minimal changes. If you have complex logic, integrations with CRM/ERP, or need a multi-level role system – we build a custom solution from scratch.

For greater flexibility, we often use a headless approach – where the site's backend is separated from the frontend visible to customers. This allows easy addition of new channels: mobile version, app, POS, partner portal, etc.

We always build the platform for your context, not adapt to off-the-shelf solutions.

Yes. This is usually a comprehensive e-commerce solution: accounting logic, access controls, personal account, integration with CRM, warehouse, payment systems, deliveries.

1-3 months, depending on complexity. An MVP can launch even faster. If many integrations, more time goes to testing and fine-tuning all data exchange channels. We always launch quickly what's ready to deliver tangible results, without waiting for a perfect release.

We implement a full set of e-commerce features: product or event catalog, product card with description and terms, checkout with card payment, user personal account, loyalty program integration, user action analytics.

For example, in the BAT project, we built a complete e-commerce system: from product selection to payment and bonus accrual for package scanning. For the Odessa Film Festival, we combined online ticket sales, offline cash registers, and entry validation.

Yes. We implement direct payments, connect gateways considering the client's bank, currency, and jurisdiction. We set up payment status processing logic, handle errors, timeouts, bank checks, refunds. As a result, the company gets a stable payment acceptance channel that works even under load.

Yes, if the business needs it. In e-commerce projects, there's often a need to integrate with accounting systems like ERP, CRM, or custom admin panels. Showing current stock or controlling orders is part of standard logic.

Yes. In our projects, CRM is part of the system. We can integrate ready-made CRM or implement custom analytics for tracking user activity, segmentation, automated mailings, etc.

In the BAT case, the CRM system automatically interacted with the e-commerce platform: purchase data, bonuses, behavior were transferred centrally. This enabled personalized campaigns.

Yes, all our e-commerce solutions work conveniently on smartphones. The interface automatically adjusts to the screen, regardless of device. If needed, we develop web apps that function like full apps: with fast loading, push notifications, and offline mode.

Yes, and we often build exactly that. Omnichannel means the customer sees one brand across all touchpoints: website, app, physical store, email, marketplace. Everything is unified, and you see in one dashboard who bought what from where and how to handle it.

Every extra click and second of wait is a conversion loss. We optimize images, scripts, database queries. Use caching, resource compression, proven CDNs. Work with lightweight frameworks or custom frontends. Speed is key for UX, SEO, and business.

We build it into the architecture from the start: who is responsible for what, who has access to what, where and how data is stored. If the system handles payments, it must be secure. If connected to CRM or ERP – access must be segmented. Working with large companies, including international ones, we follow security standards: from encryption to GDPR and PCI DSS.